Advisory Insights

June 2024

Each month we bring you the latest stories and product launches we’ve been following, an introduction to a company in our network and a list of upcoming events we’ll be hosting or attending. We hope you enjoy it!

We kicked off a busy month with May 9, 2024 by FS Vector, a fintech event held in New York City at The Evelyn and attended by over 100 of our fintech friends and partners. We held thoughtful conversations and catch-ups over cocktails, wine, and fresh-shucked oysters. This is the first in a series of similar events we’ll be holding across multiple cities, so if you missed this one, be on the lookout in upcoming newsletters for details on future events.

In addition to our event, we grew our team with the addition of Christopher Trepel, PhD, as Chief Data Scientist, and Justin Muscolino to lead and oversee our training offerings, including Headmaster™. Chris’s extensive experience in analytics, credit, data science, and consumer behavior, combined with his work across the financial services, technology, and fintech sectors, uniquely positions our new Data Analytics practice. Justin brings extensive experience from building a compliance training company focused on U.S. and international regulations for banks and financial firms. 

Bryan Mulcahey spoke at the UBS 7th Annual Private Company FinTech Conference and Networking Event in Napa, CA on Emerging Trends in BaaS with panelists Soups Ranjan (CEO, Sardine) and Peter Hazlehurst (CEO, Synctera). Bryan also participated in a fireside chat on BaaS at the Maine Bankers Association Senior Leaders and Director’s Forum with Bangor Savings Bank President and CEO, Bob Montgomery Rice.

On the regulatory front, regulators issued a new interagency guide for community banks that directly builds on the broader 2023 interagency guidance on third-party risk management. While the 2023 guidance laid out an overarching lifecycle framework and principles, the new guide encourages community banks to consider each stage of the fintech partnership lifecycle when implementing robust risk management practices for third-party relationships.

As companies eagerly embrace artificial intelligence, ​integrating its capabilities into their operations, they have to be aware of the risks of potential errors and mistakes, take this entertaining tracker for example. In an American Banker piece on community banks’ AI governance, Jasper Sneff Nanni advised that while AI risks fall under existing risk programs, the AI popularity surge means employees may overlook certain exposures. He recommended banks utilize enterprise AI tools with transparent data policies, highlighting the need for proactive governance as AI capabilities are adopted.

The Consumer Financial Protection Bureau (CFPB), has issued an interpretive rule that Buy Now, Pay Later (BNPL) lenders are credit card providers under Reg Z and subject to similar rules. Consumers can now dispute charges and get refunds for returned products purchased with BNPL loans. Additionally, BNPL providers will also be required to provide regular billing statements, just like traditional credit card cards. Despite the likely surprise of the conclusion that BNPL products are credit cards (under TILA) given that the BNPL is clearly outside the common understanding of the term credit cards, many but not all BNPL companies were already in compliance and this action will bring consistent industry standards to the ever-growing BNPL market. In terms of reaction, the industry and even companies themselves had mixed reactions. For example, Klarna CEO Sebastian Siemiatkowski expressed general support of the move in a CNBC interview and at the same time Klarna criticized the comparison to credit cards as “baffling.”

Speaking of cards, Visa announced One Card to Rule Them All, a new technology that lets issuers give their clients the ability to access different funding sources on a single existing payment card. Ultimately, this is just the beginning of the evolution of the 16-digit credential.

In crypto news, less than six months after approving Bitcoin ETFs, the SEC approved a rule change allowing creation of Ether ETFs. While the SEC order approves applications from exchanges to list eight Ether funds, individual funds approval and launch dates are still pending. U.S. Ether ETFS are also unlikely to participate in Ethereum’s staking opportunities, a feature that lets investors earn interest on their holding. The SEC’s legal action against staking-as-a-service offerings casts a shadow over stakings’ inclusion in Ether ETFs. Despite these drawbacks, the SEC approval’s signal a potential softening stance on crypto and are likely to create a “supply shock” to the price of Ether. 

As we foreshadowed in the previous newsletter, we finally saw the first incumbent unveil their embedded platform with FIS launching Atelio. FIS debuted the platform with three launch clients: KeyBank, College Ave, and RoyalPay Inc. On the other hand, venture backed Synapse saw its proposed $9.7 million acquisition by TabaPay fall apart amid allegations of mismanagement and unpaid debts. Jelena McWilliaml, former Chair of the FDIC was appointed as the Chapter 11 trustee, signaling the heightened importance being placed on protecting consumers caught in Synapse’s bankruptcy fallout. While the full effect on the greater ecosystem is yet to be seen, we expect this to give regulators another reason to restrict the growth of each partner bank, thus constraining the availability of bank partnerships and increasing the fintechs overall costs of the lauded partnerships. Trevor Tanifum was quoted in the TWIF Article Synapse wasn’t your typical BaaS.

Meanwhile, Chime revealed several key metrics ahead of its planned IPO that provided insight into the scale and performance of its business, including: 7 million active customers, most with direct deposit set up, $1.5 billion annualized revenue run-rate as of 2023, with over $1 billion in gross profit, $8 billion in monthly customer transactions across its accounts, 1.5 million monthly customer inquiries indicating high user engagement, and a current $8 billion valuation, down from $25 billion in 2021. A few days later, the CFPB fined Chime $3.25 million for failing to issue timely refunds to customers who closed their accounts, and will return at least $1.3 million to customers.

Financial giants such as Visa, Mastercard, Citi, and JPMorgan are exploring the potential of using shared ledger technology to enable multi-asset transactions and settlements involving tokenized versions of commercial bank money, central bank wholesale cash. The Regulated Settlement Network (RSN) proof-of-concept (PoC) project is managed by the Securities Industry and Financial Markets Association (SIFMA). While tokenization of real-world assets on blockchains could unlock efficiencies, it has yet to take off due to the lack of an interoperable infrastructure across public and private sectors. 

By comparison, international challenger banks are also posting impressive numbers. Brazilian Nubank became the first digital banking platform outside of Asia to surpass 100 million customers, hot on the heels of a stellar Q1 2024 recording $379 million in net income, a 167% increase compared to Q1 2023. Across the Atlantic Ocean, London-based Monzo prepares for its U.S. expansion by raising another £150 million ($190 million) just two months after raising £340 million ($425 million). Monzo is currently valued at £4.1 billion ($5.2 billion). On the other hand, Revolut is aiming to coordinate the proposed stock offering later this year, restricted to company employees worth US$500m of stock, allowing employees to cash in.

Meet one of the interesting companies in our network. We sat down with Dana Malman Warren, Venture Partner at Canaan Partners.
Resources - Canaan
Tell us a little about yourself and your company.

After 15 years operating in financial services and fintech in particular, I recently joined Canaan Partners, as a Venture Partner. Canaan is an early-stage venture capital firm that invests in visionaries with transformative ideas.

I’ve held roles building and running revenue, marketing, and strategy teams at American Express, PayPal, and most recently Stripe. At Stripe, I helped build and grow global strategic partnerships with leading SaaS and B2B platforms, including Shopify, Salesforce, Mindbody, Squarespace, and XERO. It was an incredible opportunity where I also built teams and programs for scale and impact. 

April 2024 also marked the 1 year anniversary of building out an earlier stage advisory practice where I am focused on direct CEO/Founder operational guidance and growth. I’ve been able to leverage my breadth of experience in technology and fintech in particular, to advise high-growth technology startups. I’ve selectively advised numerous startups which include Yeeld, Cove, Sendoso, and Anthropic, an artificial intelligence safety and research leader, on how to scale early successes.

Give us an overview of your firm’s investment focus area and thesis?

Canaan is acutely aware that greatness comes in many forms and at different times. That’s why they are not afraid to break the mold to bring something spectacular to life. Over its 36-year history, Canaan has raised 13 funds and currently manages $6B in AUM. Canaan has realized 70+ IPOs across their biotech and pure tech practices.  Canaan has been seed or Series A investors in Instacart, LendingClub, Snyk, Arvinas, Labrys, and TheRealReal amongst many others.

Within our fintech practice in particular, our team is looking for visionary founders and startups that leverage new technologies to transform operating models and margins, with a particular focus on infrastructure and platforms. And, with the explosion of AI capabilities, there’s an expectation that the newest builders will exploit novel technologies in the interests of customers and growth. 

If you are a founder reading this and building in Fintech and AI that adheres to this thesis, we would love to learn more!

What is a piece of advice to fintech startups given the current market conditions?

I appreciate this question – the financial markets are complex. As well, the explosion of fintechs, 5k+ and counting, combined with traditional FIs adopting new technology faster, makes it a very competitive market. With that said, today, as ever, my recommendations remain the same: 

  1. Understand your customer deeply and define concretely their pain point 
  2. Identify how you solve their pain in a way that nobody else can
  3. Harness frontier technology to stay out ahead of your competition
  4. Be efficient and creative with how you GTM, while respecting how sophisticated your customers are
  5. Always, always, measure how you drive value to the customer’s bottom line

And remember, there remains incredible opportunity in our space. For aspiring and earliest stage founders, I am personally excited about the potential to truly disrupt B2B payments, harness AI and ML to bolster compliance and reduce fraud, as well as realize massive customer improvements in cross border payments. And, further afield there remains untapped opportunity applying the technologies of fintech to impactful healthcare and climate efforts. Clearly, we have a lot of work ahead of us!

How can people get a hold of you?

You can find out more about Canaan here, our team here, and connect with me personally via LinkedIn here.

One Personal Question: What did your grandparents do for a living?

Wow, thanks for asking!

We have a very close family and we are proud of our stories filled with grit, resilience, creativity and humor all along the way. My Dad’s mom is turning 105 THIS weekend! She is always happy to share her family story of coming through Ellis Island, setting up a candy cart in Brooklyn that then turned into a candy store that supported their family sufficiently. My mom’s parents built and owned a hotel in the Catskills. It’s an incredible story of hard work, business building, commitment to community and a large dose of fun!

Check out our selection of interesting new product launches!

Catch our team at the following events!

FS Vector Hosted Events

Events FS Vector is attending